Real operations. Real numbers.

The Challenge

A 25-room boutique resort with an on-site restaurant, running 100% on cash across two Square POS accounts. Hotel rooms lived in Cloudbeds. Finances lived in heads and paper. The owner had no unified view of revenue, no way to connect reception to restaurant sales, and no automations. Every daily close was manual. Every reconciliation was a guess.

What We Built

• Square POS integration across Reception + Restaurant accounts
• Cloudbeds PMS sync for all 25 rooms
• 5 automated workflows: sales sync, cancellation tracking, daily summaries, stock alerts, close-of-day
• Unified dashboard pulling both POS streams into one view
• 16 profit optimization moves identified in audit

The Challenge

An 11-room cultural retreat running ceremonies, music sessions, wellness programs, and seasonal events. No documented operations. No onboarding process — new staff learned by osmosis. Each role had its own mental model. Quality depended on who was on shift.

What We Built

• 31-page company wiki covering every operational area
• 7 role-based onboarding checklists with real walkthroughs
• 6 daily routine automations (housekeeping, guest handover, ceremonies prep)
• 4 operational dashboards for owners and team leads
• Full glassmorphic brand manual from scratch

The Challenge

Coffee production plus a distribution line of artisan products. Four different bank formats. Multi-currency (GTQ + USD). Monthly reconciliation was a 3-day manual exercise. Sales tracking was ad-hoc. Team documentation lived in WhatsApp threads, untranslated between Spanish-speaking staff and English-speaking ownership.

What We Built

• 16-page bilingual company wiki (ES + EN)
• 6 Standard Operating Procedures for production and distribution
• 18-node automated bank reconciliation workflow
• Multi-currency handling across 4 bank statement formats
• Odoo 18 integration for accounting

The Challenge

Two cacao bar locations with a growing retail operation, running point-of-sale on Loyverse. No data parity between POS and the operational workspace. Tax invoice reconciliation was manual — every FEL invoice had to be checked by hand against receipts. Cross-location inventory was invisible. Operations at two stores ran as two separate businesses.

What We Built

• 5 real-time POS sync workflows (sales, items, stock, shifts, close)
• Python scripts for batch tax invoice parsing
• 100% data parity between Loyverse POS and operational workspace
• Instagram carousel generator for product drops
• Multi-location consolidation into one view